In case you missed it

Rules of Golf

Wednesday, March 17 @ 10:00 a.m. ET
Webinar

As part of Golf Ontario’s commitment to Rules of Golf education for its member clubs and golfers across the province, Golf Ontario is providing free webinars for PGA of Ontario members looking to refresh their rules knowledge. The 2021 PGA of Ontario Rules Webinars will review some of the basic Rules of Golf and procedures that all golfers should be familiar with as well an in-depth look at conducting club events including course setup.

Optional Prerequisite
Participants are asked to complete in advance the free Level 1 Rules of Golf Program online through R&A Rules Academy.

Instructor Bio
Gerry Bower - Has been involved with Rules for about 15 years and lives in the Ottawa area.  He has officiated tournaments for Golf Ontario, Golf Quebec, Golf Canada, CJGA, Ottawa Valley Golf Association (OVGA), and National Women’s Golf Association (professional Women’s mini-tour in Florida). Gerry was the OVGA Rules Chair for 6 years and is currently the OVGA President and the Chair of the Golf Ontario Rules Committee.

PGA of Ontario members in good standing who attend the webinar in real-time and submit the survey following the session (within 24-hours) will receive 3 Professional Recognition Program points.

Facilitated by Golf Ontario

Recorded Content

World Handicap System

Monday, March 15 @ 10:00 a.m. ET
Webinar

In 2020 the World Handicap System was implemented in countries all over the world. The World Handicap System aims to bring the game of golf under a single set of handicapping rules and provide a more consistent measure of players’ ability between different regions of the world.

Some key features being introduced:

    Net double bogey (formerly known as max score)
    Playing Condition Calculation (how weather is attributed to daily input of scores)
    Safeguards to limit a rapid increase in one’s handicap index

PGA of Ontario members in good standing who attend the webinar in real-time and submit the survey following the session (within 48-hours) will receive 3 Professional Recognition Program points.

Facilitated by Golf Ontario

Recorded Content

Outstanding Member Service: Creating positive experiences and member loyalty

Wednesday, February 24 @ 10:00-11:00 a.m. E.T.
Webinar

Customer experience is at the very heart of member retention and growing a loyal green-fee following. This webinar begins with the core of customer experience, and critical areas of focus to ensure you and your team create consistently outstanding experiences.

This session explores the path from outstanding first impressions to enduring member loyalty. You will learn specific skills to share with your team to continually grow positive member relationships, the surprisingly high cost of one single lost member, and simple skills that can help your team recover from service failures.

We'll explore:

  • The core of member service
    • Exploring the single most important message that your team needs to send to members in every interaction
       
  • Understanding the three root characteristics of an outstanding service provider, and where you can focus to improve your member service
     
  • The path from outstanding first impressions to enduring member loyalty
    • How to create positive first impressions every time - and continue to grow positive member relationships
       
  • Dealing with unhappy customers
    • Two techniques for dealing with difficult customer situations

This is a 60-minute session + 15-minute Q&A

PGA of Ontario members in good standing who attend the webinar in real-time and submit the survey following the session (within 24-hours) will receive 3 Professional Recognition Program points.

Facilitated by The Belding Group of Companies Inc.

Recording Not Available

How to Have Hard Conversations: Next-level Communication Skills That Keep Your Career Going in Good Times and Bad

Monday, February 22 @ 1:00-2:00 p.m. E.T.
Webinar

In this webinar we will talk about dealing with the irate member, the patio gossips, the guy who gets drunk on Men’s Night, the charming back-shop kid who is always late, or the chef who threatens to quit on the eve of the Member Guest.

To advance in your career, you must have the ability to successfully navigate your way through those times when people are out of line, out of patience, and out of their minds.

Learning and applying next-level communication skills to successfully have hard conversations is much easier than you think, and this webinar will show you how. How hard conversations create greater trust

We'll explore:

  • How to turn an adversary into an ally
  • Why being the world’s greatest listener is your greatest strength
  • Why trying to defend your position is a career-limiting move
  • How to create relationships that sustain you through those inevitable tough times when the golf shop opens late, the greens are bad, and the soup sucks

Tim O’Connor BIO

Tim O’Connor is a performance coach for golfers and golf club professionals. He is the author of four books, including The Moe Norman Story: The Feeling of Greatness, and co-host of the Swing Thoughts podcast. He is head coach of the University of Guelph golf team. He is the winner of 2019 Golf Ontario’s Lorne Rubenstein Media Award, and he plays bass in a punk band called CID.

PGA of Ontario members in good standing who attend the webinar in real-time and submit the survey following the session (within 24-hours) will receive 3 Professional Recognition Program points.

Facilitated by Tim O'Connor

Recorded Content

Outstanding Leadership: Inspiring a continuous improvement culture

Wednesday, February 10 @ 1:00-2:00 p.m. E.T.
Webinar

This leadership webinar will resonate with any leader who has ever given a golf lesson. It focuses on the most effective leadership style for a golf club environment and a simple (but very often poorly executed) practice that helps to develop a high-functioning team.

You will learn about the six styles of leadership, what your natural style is, and the two styles that will have the greatest impact on your environment.

This session introduces the Relentless Support coaching model, the most effective and seamless approach to improving your team’s mindset and performance. You will be surprised at the common leadership practice you have to unlearn to be successful.

We'll explore:

  • Understanding your natural leadership style, and additional approaches that can add to your success.
  • The two leadership styles that are critical in a golf club environment
    • How to leverage Pacesetting and Coaching to achieve consistently outstanding results service leadership and motivating your team
  • The Relentless Support Coaching model
    • The most effective and seamless approach to improving your team’s mindset and performance

This is a 60-minute session + 15-minute Q&A

PGA of Ontario members in good standing who attend the webinar in real-time and submit the survey following the session (within 24-hours) will receive 3 Professional Recognition Program points.

Facilitated by The Belding Group of Companies Inc.

Recorded Content

Foundational Leadership: What separates GOOD leaders from GREAT leaders

Monday, February 8 @ 10:00-11:00 a.m. E.T.
Webinar

Your leadership skills play a huge role in the success of your club, and the adoption of just a few key principles can make all the difference.

This fast-paced webinar explores the essence of leadership - and what great leaders do differently. It introduces the leadership mindset for creating highly engaged high-performing teams and consistently outstanding customer service levels.

In this session, you will learn specific areas of development that can add to your leadership success. You will learn the four core drivers of employee motivation, and how to leverage them to achieve consistently outstanding results.

We'll explore:

  • The essence of leading people
    • The leadership mindset for creating winning teams
       
  • The four core elements of employee performance, engagement and retention
    • How to leverage Direction, Appreciation, Respect and Tools to improve employee performance and increase employee retention.

This is a 60-minute session + 15-minute Q&A

PGA of Ontario members in good standing who attend the webinar in real-time and submit the survey following the session (within 24-hours) will receive 3 Professional Recognition Program points.

Facilitated by The Belding Group of Companies Inc.

Recorded Content

 

Recruiting Made Better: Strategic Interviewing (Part 2 / 2)

Wednesday, January 27 @ 1:00-2:00 p.m. E.T.

Webinar

It isn’t easy to assess a person’s skills and how they will fit into your organization during an interview. You can, however, most accurately predict how a person will perform the job by understanding how the candidate has handled similar work situations in the past. This session will provide you with tips on how to design an interview to evaluate the candidate’s experience, skills and suitability for both the job and your organizational culture using behavioural-based interview questions. It will also focus on building awareness of implicit bias to ensure equal and fair access to diverse candidates.

We’ll explore:

  • common interview formats and pros and cons of each
  • why building trust and rapport with a candidate is of vital importance
  • how our implicit bias can affect our perception, and how to ensure a fair process
  • the power of open-ended and behavioural-based questions and examples that you can use
  • assessing a candidates' values, ethics and mindset

* This is a 2 part series

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional Recognition Program points.

Facilitated by CareerJoy

Recorded Content

Recruiting Made Better: Screening Resumes (Part 1 / 2)

Monday, January 25 @ 1:00-2:00 p.m. E.T.

Webinar

Finding the most qualified staff is both an art and a science, but with tips to successfully screen and interview candidates, you can find the right people for the job to bring your organization to the next level. This session will provide you with information and strategies to write job ads that accurately reflect the knowledge, skills and attributes you are looking for and how to screen applications for these qualifications.
 
We'll explore:

  • how to write a job description that accurately defines the "why", "what" and "how" of both the organization and the role to attract the right candidates
  • assessing your organization's priorities and how to "test" each resume against this criteria
  • the importance and value of cover letters
  • how to assess a candidates' values, motivations and priorities in alignment with your organization's "brand"
  • current recruiting best practices including strategies to avoid bias in your hiring.

* This is a 2 part series

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional Recognition Program points.

Facilitated by CareerJoy

Recorded Content

Building a Culture of Wellness (Part 2)

Wednesday, January 20 @ 1:00-2:00 p.m. E.T.

Webinar

Building a culture of wellness at work is one of the key components of a successful organization, as it results in lasting payoffs such as decreased stress, increased energy, higher productivity and lower attrition.

A successful wellness and health program starts with a commitment from leadership, and its continued success depends on ongoing support at all levels of the organization by integrating health into the organization’s overall vision and purpose. This workshop is designed to enhance healthy outcomes, create a renewed sense of physical and emotional fitness, reduce stress, build resiliency, promote healthy communication through tools and strategies that can improve workplace, team and individual health.

We will explore:

  • what contributes to good emotional and physical health for self and team;
  • healthy team habits and developing strategies for establishing and maintaining those habits;
  • healthy communication – communicating with influence and impact at all levels to support the wellness of your team; and
  • resiliency and building a resilience plan for self and team.

* This is a 2 part series

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional Recognition Program points.

Facilitated by CareerJoy

Recorded Content

Building a Culture of Wellness (Part 1)

Monday, January 18 @ 1:00-2:00 p.m. E.T.

Webinar

Building a culture of wellness at work is one of the key components of a successful organization, as it results in lasting payoffs such as decreased stress, increased energy, higher productivity and lower attrition.

A successful wellness and health program starts with a commitment from leadership, and its continued success depends on ongoing support at all levels of the organization by integrating health into the organization’s overall vision and purpose. This workshop is designed to enhance healthy outcomes, create a renewed sense of physical and emotional fitness, reduce stress, build resiliency, promote healthy communication through tools and strategies that can improve workplace, team and individual health.

We will explore:

  • what contributes to good emotional and physical health for self and team;
  • healthy team habits and developing strategies for establishing and maintaining those habits;
  • healthy communication – communicating with influence and impact at all levels to support the wellness of your team; and
  • resiliency and building a resilience plan for self and team.

* This is a 2 part series

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional Recognition Program points.

Facilitated by CareerJoy

Recorded Content

Fit Fridays

Wednesday, January 13 @ 9:00 a.m.

Webinar

Do you have a new years resolution to get fit in 2021?

Join Nate Clingersmith, a 20-year PGA member in making that resolution a reality.

Nate hosted a general forum to share his passion for fitness and his idea for this new initiative with PGA members. Click here to watch

How this works:

  •  Two workouts will be posted on the PGA of Ontario website on Mondays with technique tutorials to teach you the movements
  •  Join “Fit Fridays” for a live zoom workout led by Nate starting at 7:00 am
  •  Share your fitness journey by posting your workout time, repetitions, etc. on the PGA of Ontario Community Forum Facebook page

Mission:

We are striving to provide functional fitness programming that our members and their families can do at home, on the range, or in the Golf Shop. The programming will be infinitely scalable so that regardless of your current fitness level you can benefit and continuously challenge yourself. The key variable in a fitness program that elicits a change in the athlete and their performance is arguably intensity, and we believe that shared suffering creates strong bonds!

Register to join Nate and find out more!

Recorded Content

Get the Right Job Right Now: Strategic Interview Techniques

Thursday, December 10 @ 2:00-3:00 p.m. E.T.
Webinar

Strong interview performance is key to landing the position you are looking for.
 
Our Interview Preparation and Coaching workshop is practical, goals-focused and will help you understand how to prepare in order to ace your interview every time.
 
We’ll explore:

  •     how to hone your professional presence
  •     what to do before (preparation), during (action) and after (strategic follow-up) your interview
  •     how to use the STAR technique to effectively respond to interview questions
  •     how to articulate your value proposition for greatest impact
  •     strategies to beat anxiety and recover quickly from mistakes
  •     what recruiters are looking for and errors to avoid  

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional Recognition Program points.

Facilitated by CareerJoy

Recorded Content

AoT Network - Head Professional Breakout Sessions

Thursday, December 10th @ 10:30am
ZOOM

Come and connect with some PGA of Ontario Head Professionals, learn from them, and build relationships with them.
 
During the event, there will be two break out sessions which will last 25 minutes each – each group will contain one Head Professional and 3-7 Assistant Professionals, depending on participation. The Head Professional will speak about their pathway and career, mentorship, and anything else they feel will be valuable. They will then open the floor to you and the rest of your breakout group to ask questions. This is a great opportunity to learn anything you’d like about the Head Professional, so please come prepared.
 
Please contact Mike Johnston mikej@cedarbraegolf.com or Dylan Cattanach dylan@ladiesgolfclub.com to signup.

Social Media (Twitter & Instagram)
@AoTNetworking
*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content

Get the Right Job Right Now: Resumes That Get Results

Tuesday, December 8 @ 2:00-3:30 p.m. E.T.
Webinar

Rise above the competition and achieve the position or promotion you are looking for! Our Professional Resume Writing workshop will explore the proven strategies to help you succeed.
 
A resume is a self-marketing tool. It is designed with one purpose in mind: to market your skills, knowledge, and experience to an employer so that he/she will invite you for an interview.

We’ll explore:

  •     importance of, and how to, formulate your value proposition
  •     different styles of resumes and how to creatively present your skills and experience
  •     how to write accomplishment statements so your resume rises to the top
  •     how to write an effective cover letter and why it's so important
  •     what recruiters look for and errors to avoid

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional Recognition Program points.

Facilitated by CareerJoy

Recorded Content

Strengthening Resilience & Managing Stress (Part B)

Wednesday, November 25 @ 10:00-11:00a.m. E.T.
Webinar (this is a 2 part series)

Effectively dealing with busy schedules, change and uncertain environments require people equipped with resilience skills. These skills help employees deal with the stress that change brings.

Using different tools and techniques, resilience training provides guidance on turning our natural resistance to change into a supporting energy that dynamically lets us go in any direction with ease and agility.

Key Learning Outcomes:

  • Understanding what resilience is, where it comes from and how to build and maximize your own personal resiliency in the current environment.
  • Discovering the science behind stress, how to use stress wisely to support growth and how to manage unhealthy stress using different strategies and tools.
  • Recognizing the signs of low resilience and learning the benefits of “Active Recovery”.
  • How to use Mindfulness as a practical tool for personal growth and balance in your life.
  • Commitment to a few small changes that could improve your resilience and well-being.

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional Recognition Program points.

Facilitated by CareerJoy

Recorded Content

Strengthening Resilience & Managing Stress (Part A)

Monday, November 23 @ 10:00-11:00a.m. E.T.
Webinar (this is a 2 part series)

Effectively dealing with busy schedules, change and uncertain environments require people equipped with resilience skills. These skills help employees deal with the stress that change brings.

Using different tools and techniques, resilience training provides guidance on turning our natural resistance to change into a supporting energy that dynamically lets us go in any direction with ease and agility.

Key Learning Outcomes:

  • Understanding what resilience is, where it comes from and how to build and maximize your own personal resiliency in the current environment.
  • Discovering the science behind stress, how to use stress wisely to support growth and how to manage unhealthy stress using different strategies and tools.
  • Recognizing the signs of low resilience and learning the benefits of “Active Recovery”.
  • How to use Mindfulness as a practical tool for personal growth and balance in your life.
  • Commitment to a few small changes that could improve your resilience and well-being.

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional Recognition Program points.

Facilitated by CareerJoy

Recorded Content

Financial Resilience (Part B)

Thursday, November 19 @ 10:00-11:00 a.m. E.T.
Webinar (this is a 2 part series)

The COVID-19 crisis has created a global collapse in the demand of oil, income disruptions, slowed growth and the pressures of a looming financial recession demanding a proactive method to handle the uncertainty of the current economic climate.
Our Financial Resilience and Solutions workshop provides the practical and tangible support necessary to both understand and respond to changing conditions, the tools to manage your money in an informed way, and a better understanding of the resources that are available for yourself and your business.

We’ll explore:

  • practical tools to support cash flow management and planning for uncertainty.
  • how to organize, review and assess your finances during a crisis or potential loss of income.
  • how to re-evaluate your overall budget to maximize your ROI in every area.
  • the Truth and Myths around credit and debt.
  • understanding how to access and maximize the financial support available to both individuals and business owners during the COVID-19 crisis.

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional RecognitionProgram points.

Facilitated by CareerJoy

Recorded Content

(includes Parts A & B)

Financial Resilience (Part A)

Tuesday, November 17 @ 10:00-11:00 a.m. E.T.
Webinar  (this is a 2 part series)

The COVID-19 crisis has created a global collapse in the demand of oil, income disruptions, slowed growth and the pressures of a looming financial recession demanding a proactive method to handle the uncertainty of the current economic climate.
Our Financial Resilience and Solutions workshop provides the practical and tangible support necessary to both understand and respond to changing conditions, the tools to manage your money in an informed way, and a better understanding of the resources that are available for yourself and your business.

We’ll explore:

  • practical tools to support cash flow management and planning for uncertainty.
  • how to organize, review and assess your finances during a crisis or potential loss of income.
  • how to re-evaluate your overall budget to maximize your ROI in every area.
  • the Truth and Myths around credit and debt.
  • understanding how to access and maximize the financial support available to both individuals and business owners during the COVID-19 crisis.

PGA of Ontario members in good standing attending the webinar in real-time will receive 3 Professional Recognition Program points.

Facilitated by CareerJoy

Recorded Content

(includes Parts A & B)

AoT Network - Open Discussion

Thursday, November 12th @ 6:00 pm

ZOOM

Topics discussed:

  • Updates on the 2020 season at your club
  • Off-season plans
  • Open Discussion
  • Upcoming plans for AoT Meetings

Social Media (Twitter & Instagram) @AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content

How to set up a payment plan on pgaofcanada.com for 2021 Annual Dues?

Type:     Webinar

Schedule:    September 9, 2020 1:00:00 PM

The PGA of Canada has developed a new payment plan options to help support members affected by COVID-19 to pay 2021 Annual Dues.

2021 Annual Dues  Payment Plan Options

Set up a Monthly Payment Plan via Visa, MasterCard, and Visa debit on pgaofcanada.com

Monthly Payment Plan Options Start Date by End Date by Discount & Contest
3 months August 25, 2020 August 25, 2020 Eligible for Contest only for 2021 Dues
4 months  August 25, 2020 November 25, 2020 Not eligible
 5 months   August 25, 2020 December 25, 2020  Not eligible
 6 months   October 25, 2020 March 25, 2021 Not eligible
 7 months   September 25, 2020 March 25, 2021 Not eligible
8 months  August 25, 2020 March 25, 2021 Not eligible

Click here for full 2021 Annual Dues Payment Options & Payment Plan policies

Registration is only available to PGA of Canada members.

Recorded Content

AoT Network - Open Discussion

Thursday, September 24th @ 7:00 pm
ZOOM

Topics discussed:

• General Protocols
• Retail Operations
• Member Services
• Teaching/Coaching

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content Not Available

AoT Network - Open Discussion

Thursday, September 10th @ 7:00 pm
ZOOM

Topics discussed:

• General Protocols
• Retail Operations
• Member Services
• Teaching/Coaching

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content Not Available

AoT Network - Open Discussion

Tuesday, August 25th @ 7:00 pm
ZOOM

Topics discussed:

• General Protocols
• Retail Operations
• Member Services
• Teaching/Coaching

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content Not Available

AoT Network - Open Discussion

Tuesday, August 11th @ 7:00 pm
ZOOM

Topics discussed:

• General Protocols
• Retail Operations
• Member Services
• Teaching/Coaching

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content Not Available

AoT Network - Open Discussion

Tuesday, July 28th @ 7:00 pm
ZOOM

Topics discussed:

• General Protocols
• Retail Operations
• Member Services
• Teaching/Coaching

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content

AoT Network - Open Discussion

Tuesday, July 14th @ 7:00 pm
ZOOM

Topics discussed:

• General Protocols
• Retail Operations
• Member Services
• Teaching/Coaching

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content

Teaching/Coaching Open Forum Webinar

Join our Teaching/Coaching open forum webinar on Monday, June 8th at 8:00 a.m. to learn best practices and innovative solutions from fellow teaching professionals.

Please come ready to share what's been implemented at your facility.

*Content provided by PGA of Ontario

Recorded Content

AoT Network - Associate/Assistant Round Table discussion

Monday, June 1st @ 7:00 pm
ZOOM

Topics would include:

    Best practices for Golf Operations
    Retail, health and safety protocols
    Labour official checks ins

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content

Towards A "New Normal": Managing the return of staff from a legal perspective

Thursday, May 14th @ 2:00 p.m. E.T.
Webinar

As golf courses across Canada begin reopening under new government-imposed public health regulations, how can employers properly manage the expectations of staff who are returning to work? Given the circumstances, or the "new normal", what obligations (if any) do employers have towards smaller teams who may be fulfilling multiple duties and potentially working longer hours to support operations? How do health and safety considerations come into play for employees who refuse to return to work due to the potential risk of COVID-19 infection? For employees who are getting back to their jobs, what responsibilities do employers face related to their health and safety and to childcare requirements?

Join Lorenzo Lisi, Leader of the Aird & Berlis Workplace Law Group, as he delivers a special presentation to the Professional Golfers’ Association of Canada, on what to expect when your teams heads back to work following lockdown.

Lorenzo is Leader of the firm's Workplace Law Group. He has practised exclusively in the area of labour and employment law for over 30 years, representing employers on all areas touching labour and employment law, both provincially and federally.

Lorenzo has developed a practical, business-oriented approach and has built a long list of loyal clients who depend on him for direct solutions, risk analysis and strategic advice. Cognizant of the time pressures and deadlines most employers experience in today’s workplace, he combines focused, calm and proactive advice with exceptional client service, while remaining approachable to all levels of the organization.

His expertise spans the broad spectrum of workplace law, whether it be defending employers against employee claims (wrongful and constructive dismissal, human rights, harassment) or dealing with a unionized workplace. He has extensive experience in grievance and labour board litigation, injunctive proceedings, responding to union organizing and applications for certification, collective bargaining and grievance arbitration. Lorenzo also advises his management clients on acquisitions, divestitures and restructurings, enforceability of restrictive covenants and the application of various labour and employment statutes.

Lorenzo writes and speaks extensively. He is the originator of the Aird & Berlis Workplace Law webinar series which provides one hour webinars on current and topical labour and employment issues, and which offers practical advice and tips for employers in navigating the complex laws and rules of the workplace. He also has developed and presents management training seminars on a wide variety of topics, including human rights, union organizing defence strategies, strikes and lock outs, employment policies and procedures and risk management.

Lorenzo has served on the Board of Directors of the Canadian Association of Counsel to Employers as well as a member of the Government Affairs Committee of the Human Resources Professionals Association of Ontario.

*Content provided by PGA of Canada

Recorded Content

Effective Employee Management

Tuesday, May 12th @ 2:00 p.m. E.T.
Webinar

Are you spending more time on administration of employee issues? Are you concerned that COVID-19 will only add to the employee challenges that you will face?

Watershed HR Solutions was launched by Steve Mendelssohn, a practicing labour and employment lawyer and former Vice President of Human Resources has created a specialized low-cost HR offering designed primarily for small to mid sized employers. HR support has been reinvented in an affordable way.

As businesses reopen following the Covid–19 crisis, remote support will become the new normal. Watershed HR Solutions has created a one-stop offering of comprehensive HR support at a fraction of the cost of having any dedicated HR support within your business.

The HRIS system allows members to fluidly and seamlessly manage all aspects of the employment relationship from hiring, on-boarding, performance management, healt and safety, payroll, time-off requests, discipline and discharge as well as other means of ending the employment relationship, such as layoff or temporary layoff given the seasonal staffing adjustments that our member courses experience annually.

Join us and meet the PGA of Ontario's newest partner - Watershed HR Solutions!

*Content provided by PGA of Ontario partner Watershed HR Solutions

 

Leadership in this New World

Monday, May 11th @ 1:00 p.m. E.T.
Webinar

From closure to capacity!

From uncertainty to action!

From shaking hands to shaking elbows at six feet apart!

It ‘is’ a new world, and every leader will need to adapt to new realities, new challenges and mostly, new opportunities in leading their teams and their members into this new normal.

Right now, the role of the PGA Member has never been more important, and in this live webinar you will learn new ways to train your team, increase morale and improve the guest experience at your club. Plus, you will discover the three most important traits that every leader should have during this time of uncertainty.

Whether you manage a team of one or one hundred, or simply want to be the best that you can be in 2020, don’t miss this valuable webinar.   

PRESENTER

James Cronk

Co-Founder - Golf Industry Guru

Principle – Cronk Group

BIO

Get powered on! As a club manager, golf professional, consultant and leadership coach, James Cronk has over 25 years of golf business experience and success.  He travels the world speaking to golf club owners and managers to help them get their people and their clubs powered on. To learn more about his company’s work and clients, visit cronkgroup.com. This spring he and his business partner Scott Masse have launched Golf Industry Guru, a global on-line education and training platform for golf club owners and managers.

*Content provided by PGA of Canada

Recorded Content

Industry Evolution: Trends and Lasting Impacts of COVID-19

Wednesday, May 6th @ 3:00 p.m. E.T.
Webinar

This webinar will be conducted by GGA Partners (formerly Global Golf Advisors) and cover some of the key strategies and tactics they have seem domestically and globally for golf clubs managing during the COVID19 pandemic.

Andrew Johnson began at Global Golf Advisors after completing his Bachelor of Commerce degree from Queen’s Smith School of Business in 2018.  During his time at Smith, Andrew focused on Marketing, Consumer Behaviour and Entrepreneurship.

Prior to joining GGA, Andrew worked in the marketing department at Mazda Canada where he helped the company redesign its website and worked closely with advertising agencies. During university, he began his own small marketing consulting venture in his home town of Carlisle, helping small businesses set up websites and social media.

*Content provided by PGA of Canada

Recorded Content

Obedience Training for your Brain: A virtual workshop on how to stop your mind from yanking you all over the place, biting the kids, and crapping in your golf shoes

Wednesday, May 6th @ 10:00 a.m. E.T.
Webinar
Session 2 of 2

Tim O’Connor is a golf and mental performance coach, author of four books including The Moe Norman Story: The Feeling of Greatness, a blogger, co-host of the Swing Thoughts podcast, and head coach of the University of Guelph golf team. He is winner of the 2020 Lorne Rubenstein Media Award given by Golf Ontario for contributions to golf in Ontario.

In the second workshop, we’ll cover:

  •     Developing your awareness is a great start
  •     Just like improving your golf game, old patterns and belief systems can cause you to stall and plateau
  •     Here’s why you struggle with controlling your thinking, and how awareness can help you
  •     A non-scary Introduction to meditation for people who don’t want to wear robes

To get the most out of this workshop, you are encouraged to sign up for both days.  Should session 2 of 2 fill, a second session will be scheduled.

*Content provided by PGA of Ontario

Recorded Content

Titleist Golf Ball Fitting & Education – Coach Training

Monday, May 4th@ 1:30 p.m. E.T.
Webinar

The Titleist Story – 10 mins

Phil Young (Missed Putt, X-ray story)

Pro V1 Story – Las Vegas Nevada Open – 100-man march

https://soundcloud.com/teamtitleist/the-launch-of-the-first-pro-v1-golf-ball

Current Ball Lineup – 15 mins

Pro V1 vs V1X vs AVX (Flight, Feel, Spin)

Tour Usage

Performance Lineup (Why each ball exists, who it’s for, what you need to know)

Golf Ball Fitting & Education – 15 mins

What is golf ball fitting?

Process (education, trackman fitting, tour fitting)

Green to tee ideology

FAQ & Golf Ball Myths

Golf Ball Fitting at your Facility – 10 mins

Discussion on how the coach/professional can run their own ball education events

Discuss resources available to help execute event (posters/creative, seeding balls, etc.)

Q&A – 10 mins

Answer any golf ball PK questions

Answer any golf ball fitting questions
 

*Content provided by PGA of Canada

Recorded Content

Event Preparation and Execution by Jeremy Broom

Monday, May 4th @10:00 a.m. E.T.
Webinar

Jeremy Broom, PGA of Ontario Member and Director of Golf at Mississaugua Golf & Country Club will be highlighting the tournament operations at Mississaugua Golf and Country Club.  He will share event Preparation and Execution tips which will showcase the entirety of Golf Operations at Mississaugua.

Jeremy will get into the nuts & bolts, email protocol, score boarding and event setup.

*Content provided by PGA of Ontario Member, Jeremy Broom

Recorded Content

World Handicap System #3

Thursday, April 30th @ 2:00 p.m. ET
Webinar

This year marks the launch of the new World Handicap System which will be implemented in countries all over the world. The World Handicap System aims to bring the game of golf under a single set of handicapping rules and provide a more consistent measure of players’ ability between different regions of the world.

Please Note: All 3 World Handicap System sessions cover the same information, please only register once unless you have additional questions. Recordings will be made available after each session.

*Content provided by Golf Ontario

Recorded Content

Creating a Dynamic Warm Up for Your Golfers

Wednesday, April 29th@ 3:30 p.m. E.T.
Webinar

Katherine Roberts will cover some Yoga for Golfers exercises you can incorporate to create a dynamic warm up for your golfers when COVID-19 allows us to return to golf.

*Content provided by PGA of Canada

Recorded Content

Building Trust in teams through Communication

Wednesday, April 29th @ 2:00 p.m. E.T.
Webinar

The presentation is Building Trust through communication in crisis which will look at aspects of the change cycle, relate you to crisis and how building trust through effective communication in crisis can accelerate performance in your team. It will centre more around teams than customers as in this time of uncertainty bringing the team together is vitally important. Some examples of how this would relate to their work in the club will be throughout the presentation, approx 40 minutes plus questions.

Andrew is a highly experienced Golf Club General Manager with over 20 years in senior leadership and operations management roles, earning a reputation for delivering world-class customer service. He currently heads up the team at Ireland's No.1 course Portmarnock Golf Club as General Manager, having previously led all facets of the business as General Manager of Emirates Golf Club in Dubai. Andrew also led the operations at Dubai Creek Golf and Yacht Club and also as Group General Manager of the Trump Golf portfolio in Dubai, earning awards for service excellence in the first year of operation.

*Content provided by PGA of Canada

Recorded Content

PGA Open Discussion Call #6

Wednesday, April 29 @ 11:00 a.m. ET

This will be an open discussion amongst PGA professionals to discuss best practices and open forum on managing COVID-19 issues. To facilitate the best discussion and collaboration, a maximum of 20 people will be allowed on each session and each webinar will last a maximum of 90 minutes.

*Content provided by PGA of Canada

Recorded Content

Obedience Training for your Brain: A virtual workshop on how to stop your mind from yanking you all over the place, biting the kids, and crapping in your golf shoes

Wednesday, April 29th @ 10:00 a.m. E.T.
Webinar
Session 1 of 2

Tim O’Connor is a golf and mental performance coach, author of four books including The Moe Norman Story: The Feeling of Greatness, a blogger, co-host of the Swing Thoughts podcast, and head coach of the University of Guelph golf team. He is winner of the 2020 Lorne Rubenstein Media Award given by Golf Ontario for contributions to golf in Ontario.

In the first workshop, we’ll cover:

    How to quiet your thoughts and manage your emotions using awareness
    Adapting the skills of high-performance golf to dealing stress on and off the golf course
    Everyone talks about the importance of being present, but what does it mean?
    How to use your body as an ally to control your mind
    Strategies and tools, and some challenges to train your brain

To get the most out of this workshop, you are encouraged to sign up for both days.  Should session 2 of 2 fill, a second session will be scheduled.

*Content provided by PGA of Ontario

Recorded Content

Excelling the Customer Journey and Rebooting Your Business

Tuesday, April 28th at 1:30 p.m. E.T.
Webinar

Derek Murray will cover his experience of the customer journey and excelling in customer service - a pivotal reality that PGA professionals must specialize in the new normal after COVID-19. Price is becoming less and less relevant when delivery the experience in fact customers will happily pay more io they feel they are being treated differently and valued.

Derek will also cover key areas that business leaders can look at during this pandemic to reset their business and potential opportunities and areas of growth.

Derek Murray is one of the World’s leading independent experts on golf club technology and the true art of custom fitting and club making.

He is Owner of his family run business, ForeGolf, which is based at The Long Game Academy, Killeen Castle, Dunsany, County Meath in Ireland.

*Content provided by PGA of Canada

Recorded Content

Marketing Fundamentals and the Road Ahead for COVID-19

Friday, April 24th @ 1:00 p.m. E.T.
Webinar

In this webinar, Brian is going to focus on the marketing fundamentals that are critically important for you as golf professionals to focus on during COVID-19.

Brian Siddle is the Director of Community and Content at Strong Coffee Marketing. Located in Edmonton, Alberta, Strong Coffee Marketing is an award-winning digital agency that focuses on the development and execution of online marketing strategies. Since its foundation in 2009, the agency has worked with a vast array of clients seeking to learn, develop, and implement marketing and communications strategies on the web.

*Content provided by PGA of Canada

Recorded Content

Personal Branding: What It Means To Be You

Friday, April 24th @ 10:00 a.m. E.T.
Webinar

For many of us, we are playing the waiting game. Until we get the go-ahead from the experts, we are tasked with finding ways to fill our day. In the true spirit of the PGA of Canada Professional, many have challenged themselves with developing their personal brand. The content being posted, the way emails are being communicated, and how our background looks in a zoom meeting; all of these contribute to our personal brands.

In this webinar, we will discuss defining a personal brand, a few golden rules to consider and learn how a personal brand can impact your career. There will be plenty of opportunities to have your questions answered, so please send them in advance.

*Content provided by PGA of Ontario Member, Chevy Rennie

Recorded Content

AoT Networking (Assistants/Associates of Toronto Networking)

Head Professional Break Out Sessions

Thursday, April 23 @ 1:00 p.m. E.T.
Source: ZOOM

AoT Networking professionals will be split into ten breakout groups using ZOOM video conferencing. Each group will be paired with a highly regarded Head Professional from the PGA of Ontario zone and be given 20 minutes to hear about their journey to becoming a Head Professional. After 20 minutes, the groups will be paired with new Head Professional for a second breakout session.
 
Key Learning Opportunities Include: Career Pathway, Mentorship, Professional Development, Networking

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content

Coping with COVID-19 with Yoga for Golfers

Wednesday, April 22nd @ 2:00 p.m. E.T.

Katherine Roberts will cover some Yoga for Golfers exercises you can do during this pandemic and also how you can connect with your golfers through yoga both during and after the COVID-19 pandemic.

* Content provided by PGA of Canada

Recorded Content

Golf Shop E-Commerce through Shopify – Easy and affordable!

Wednesday, April 22nd @ 11:00 a.m. E.T.
Webinar

Do you want to learn how to create your own e-commerce store for your Golf Shop in a fast, easy and affordable way? Do what Amazon and over 1,000,000 other businesses have done using the Shopify e-commerce platform. Steve Bryant, Director Of Golf at Cutten Fields and winner of the 2019 PGA of Ontario and PGA of Canada Retailer of the Year will speak about what it takes to set up, build and maintain a Shopify e-commerce store for your Golf Shop. This webinar will cover the following topics;

    The Key Benefits to having an e-commerce store for your Golf Shop
    What you get with the Shopify platform
    How to set up a home page and menu items
    How to create Collection Pages, Product Pages and Customer profiles
    Exploring and setting up online payment and shipping options
    An Introduction to Shopify Apps and how they enhance your store
    Maintaining you Shopify store

*Content provided by PGA of Ontario Member, Steve Bryant

Recorded Content

Mind Game Workshop

Monday, April 20th @ 8:00 p.m. - 9:00 p.m.
Webinar

Plan to join Tim N. Kremer, M.A., president and founder of Peak Performance Mind Coaching, and Jeff Overholt, PGA of Canada for a FREE 1-hour webinar designed for coaches interested in learning more about the mind game as it relates to coaching in sports.

This webinar is free to coaches in any sport and will introduce you to how the inner world of thought and emotion precedes every single play. Our leading-edge mind skill development concepts will give you new, powerful ideas and tools of how to help your students or even yourself rise to a higher level of performance.

*Content provided by PGA of Ontario Member, Jeff Overholt

Recorded Content

AoT Networking (Assistants/Associates of Toronto Networking)

Associate Professional Round Table Discussion

Monday, April 20 @ 3:00 p.m. E.T.
Source: ZOOM

Associate (Class A) Professionals are invited to provide updates and share ideas on the upcoming golf season in a round table discussion format. This ZOOM video conference will be 1 hour in length and will provide AoT Networking professionals an opportunity to meet/re-connect with other professionals while discussing topics such as Events, Pro Shop Inventory Management, and Professional Development.
 
Key Learning Opportunities Include: Industry Updates, Pro Shop Inventory Management, Professional Development, Networking

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content

PGA Open Discussion Call #4

Thursday, April 16 @ 3:30 p.m. ET

This will be an open discussion amongst PGA professionals to discuss best practices and open forum on managing COVID-19 issues. To facilitate the best discussion and collaboration, a maximum of 20 people will be allowed on each session and each webinar will last a maximum of 90 minutes.

*Content provided by PGA of Canada

Recorded Content

World Handicap System #2

Thursday, April 16th @ 1:00 p.m. ET
Webinar

This year marks the launch of the new World Handicap System which will be implemented in countries all over the world. The World Handicap System aims to bring the game of golf under a single set of handicapping rules and provide a more consistent measure of players’ ability between different regions of the world.

Please Note: All 3 World Handicap System sessions cover the same information, please only register once unless you have additional questions. Recordings will be made available after each session.

*Content provided by Golf Ontario

Recorded Content

How to communicate with your members during (and after) COVID-19

Wednesday, April 15th @ 2:00 p.m. E.T.
Webinar

These are uncharted waters. Millions of Canadians are being urged to stay home. Golf courses from coast to coast are closed for business. What does all of this mean for the way your course should be communicating with its members? Should you stay on the sidelines and be silent? Is this the right time to be selling? In this PGA of Canada webinar, media and marketing expert Warren Weeks will share tips to help you build your brand in a smart, sensitive way to help position your business for continued success once the pandemic comes to an end. There will also be plenty of opportunities to have your questions answered, so send them to us in advance or ask them during the session.

*Content provided by PGA of Canada

Recorded Content

Mind Game Workshop

Monday, April 13th @ 8:00 p.m. - 9:00 p.m.
Webinar

Plan to join Tim N. Kremer, M.A., president and founder of Peak Performance Mind Coaching, and Jeff Overholt, PGA of Canada for a FREE 1-hour webinar designed for coaches interested in learning more about the mind game as it relates to coaching in sports.

This webinar is free to coaches in any sport and will introduce you to how the inner world of thought and emotion precedes every single play. Our leading-edge mind skill development concepts will give you new, powerful ideas and tools of how to help your students or even yourself rise to a higher level of performance.

*Content provided by PGA of Ontario Member, Jeff Overholt

Recorded Content

PGA Open Discussion Call #3

Thursday, April 9 @ 2:00 p.m. ET

This will be an open discussion amongst PGA professionals to discuss best practices and open forum on managing COVID-19 issues. To facilitate the best discussion and collaboration, a maximum of 20 people will be allowed on each session and each webinar will last a maximum of 90 minutes.

*Content provided by PGA of Canada

Recorded Content

World Handicap System #1

Thursday, April 9th @ 11:00 a.m. ET
Webinar

This year marks the launch of the new World Handicap System which will be implemented in countries all over the world. The World Handicap System aims to bring the game of golf under a single set of handicapping rules and provide a more consistent measure of players’ ability between different regions of the world.

Please Note: All 3 World Handicap System sessions cover the same information, please only register once unless you have additional questions. Recordings will be made available after each session.

*Content provided by Golf Ontario

Recorded Content

Teaching the Regular Golfer with Andrew Rice

Tuesday, April 7 @ 6:00 p.m. ET
Webinar

In this webinar, Andrew will cover the basic patterns and corresponding fixes that he sees along with general principles we should all be working toward.

Andrew is the Director of Instruction at The Club at Savannah Harbor, located at the Westin Savannah Harbor Golf Resort and Spa. In 2019, Andrew was named one of Golf Digest's 50 Top Teachers in America and #1 in Georgia. He has been teaching golf for almost 25 years and uses current teaching technology to help golfers of all abilities improve. Andrew is a Golf Pass Staff Instructor, a TrackMan Master and one of nine TrackMan University Partners in the world, He is also a Swing Catalyst and Arccos Ambassador.

*Content provided by PGA of Canada

Recorded Content

Planning Beyond the First Wave of COVID-19

Tuesday, April 7 @ 11:30 a.m. ET
Webinar

As we enter into the peak of the current state of emergency, it presents a great opportunity to re-evaluate, re-focus and plan the future of our organizations to ensure we are not only ready to ramp up immediately when we get the green light to do so, but plan, prepare and be ready for future events that will impact our business.  This Webinar will present a planning and strategizing session that will assist you in preparing your immediate ramp up, plan your HR needs for that ramp up and plan for future impacts you may face with your organizations.  An opportunity to chat and collaborate with the other attendees will allow you to hear what others are planning in your industry. 

*Content provided by PGA of Canada

Recorded Content

PGA Open Discussion Call #2

Monday, April 6 @ 11:00 a.m. ET

This will be an open discussion amongst PGA professionals to discuss best practices and open forum on managing COVID-19 issues. To facilitate the best discussion and collaboration, a maximum of 20 people will be allowed on each session and each webinar will last a maximum of 90 minutes.

*Content provided by PGA of Canada

Recorded Content

PGA Open Discussion Call #1

Friday, April 4 @ 4:00 p.m. ET

This will be an open discussion amongst PGA professionals to discuss best practices and open forum on managing COVID-19 issues. To facilitate the best discussion and collaboration, a maximum of 20 people will be allowed on each session and each webinar will last a maximum of 90 minutes.

*Content provided by PGA of Canada

Recorded Content

COVID-19: Your Human Skills as a PGA Professional Have Never Been More Required Than They Are Today

Friday, April 3 @ 1:30 p.m. ET
Webinar

We are in a very abnormal situation. This will pass, but it is an “unprecedented” challenge that we face. Today you’re probably being bombarded by people who present “technology” as the solution to the problem you face today and the challenge of the future. Coming from the technology industry I am well versed with our ability to present technology as the panacea. And I’ve been around long enough to see the cycle repeat itself again and again.

*Content provided by PGA of Canada

Recorded Content

TeeTalk Episode 59: Doug Lawrie, PGA Professional and Award-Winning Junior Golf Coach

Doug Lawrie joined Flagstick.com this week to talk about junior golf, ways to keep your golf game sharp in isolation, and more.

Recorded Content

What's Happening to My Investment Portfolio?

Thursday, April 2 @ 3:00 p.m. ET
Webinar

In this interactive, Q&A webinar, Drew Keith from Edward Jones will support PGA members who need guidance and direction on managing their personal finances during these difficult times.

*Content provided by PGA of Canada

Recorded Content

AoT Networking (Assistants/Associates of Toronto Networking)
Video Conference Panel Discussion for Assistant Professionals

Thursday, April 2 @ 11:00 a.m. ET
Source: ZOOM

Three highly regarded Associate Professionals from the GTA will discuss their career paths, mentorship, professional development, and more. This one hour ZOOM call is intended for Assistant Professionals who are looking to meet other professionals and learn from some of the best Associates in the industry.  Maximum of 100 participants.

Social Media (Twitter & Instagram)
@AoTNetworking

*Content provided by AoT Networking (Assistants/Associates of Toronto Networking)

Recorded Content

COVID-19: Avoiding the Rough - Planning for What's Now and What's Next - Ask the Expert

Tuesday, March 31 @ 2:00 p.m. ET
Webinar

During this 60-minute 'Ask the Expert' webinar, international crisis management consultant and pandemic planning expert, Suzanne Bernier, will talk about and take questions on how and what golf professionals should be planning for and what to expect over the coming weeks and months, based on lessons learned from SARS, H1N1 and other infectious disease outbreaks, epidemics and pandemics.

*Content provided by PGA of Canada

Recorded Content